Spartanburg · Greenville · the Upstate

Microsoft 365, set up right and kept tidy

New setup, the right licenses, safer logins, and clean handling when people join or leave. I've spent 15+ years running Microsoft 365 and Exchange, and I'll explain every step in plain English.

Get a free quote Call or text (864) 702-8223

What I can help with

Most small offices don't need a full-time IT person for Microsoft 365. They need it set up properly once, and someone who knows where everything lives when something changes. That's the work I do.

New Microsoft 365 setup on your domain

A new Microsoft 365 account (tenant) connected to your own domain, with the DNS records Microsoft needs, including SPF, DKIM and DMARC for email
Users created, licenses assigned, and Outlook, Teams and OneDrive working on your computers and phones
Shared mailboxes for addresses like info@ or office@, so several people can work from one inbox without sharing a password
Distribution lists for addresses that just need to reach a group
A written handoff: who the admins are, what was set up, and where to find it

Picking the right plan

Microsoft's business plans are Business Basic, Business Standard and Business Premium, plus email-only options like Exchange Online. The difference matters: Basic gives you web and mobile Office apps, Standard adds the desktop apps, and Premium adds stronger security and device management. Plenty of offices pay for more than they use, or mix plans badly. I'll look at how your people actually work and recommend what fits. You can mix plans in one account, so not everyone needs the same one.

MFA and security basics

Microsoft now requires multifactor authentication (MFA) for anyone signing in to its admin portals, and stolen passwords are one of the most common ways business email accounts get taken over. I'll turn on MFA for everyone, set up security defaults or sign-in rules that fit your size, make sure only the right people have admin rights, and keep a spare emergency admin account so you can't lock yourself out.

Common jobs

The things small offices call about

Someone new is starting

Account and license ready before their first day, added to the right shared mailboxes and Teams, MFA set up, and a short checklist so they can sign in on their own phone.

Someone is leaving

Sign-in blocked and sessions ended, their mailbox kept (often as a free shared mailbox), mail forwarded to whoever takes over, OneDrive files handed over, and the license removed so you stop paying for it.

Things stopped syncing

Outlook asking for a password over and over, OneDrive stuck, a shared calendar that won't show up, mail not arriving on a phone. I find the cause instead of just reinstalling.

Nobody knows the admin login

The person who set it up is gone, or it was set up under a personal email. I help you prove ownership with Microsoft, recover admin access, and put it in the business's name.

Licenses don't add up

Paying for seats nobody uses, or the wrong plan for the job. I review what you have against who you have and tidy it up.

Too many people are admins

I review who has admin rights, reduce it to the people who need it, and make sure every admin account uses MFA.

Moving providers

Bought Microsoft 365 through GoDaddy or another reseller?

Microsoft 365 bought through GoDaddy works, but GoDaddy sits between you and your own account. You get a limited admin portal, some security and management settings are out of reach, and you pay GoDaddy's price instead of buying straight from Microsoft.

Moving to a direct Microsoft subscription can usually be done without moving your mail, but the order of steps matters. Cancel the GoDaddy plan at the wrong moment and users or mailboxes can be removed. I plan the move, take it step by step, reset passwords and reconnect Outlook and phones, and keep email flowing throughout.

Quoted separately

Reseller moves, and moving old email, calendars and contacts from Gmail, Yahoo or another host into Microsoft 365, are quoted on their own. They vary a lot with the number of mailboxes and how much mail there is, so I look at your setup on the free call before giving a price.

Background

Enterprise experience, sized for a small office

I've worked in IT and systems administration for 15+ years, much of it with Microsoft 365 and Exchange, identity and sign-in security (MFA, single sign-on, Entra ID), and DNS. I use the same careful habits on a five-person office: test before changing anything people rely on, write down what I did, and leave you in control of your own account.

FAQ

Microsoft 365 questions

Do you work on-site?

No. All my Microsoft 365 work is done remotely, by phone, text and screen sharing. Nearly everything in Microsoft 365 is managed online, so you don't have to wait for a visit.

Do I buy the licenses from you?

No. You pay Microsoft directly at their current rates, and the account stays in your business's name. I set things up and recommend the right plan.

Microsoft 365 or Google Workspace?

Both are good. If your team lives in Word and Excel, or you already have Microsoft 365, it usually makes sense to stay. If you're starting fresh, I'll walk through the trade-offs on the free call. See business email setup for the email side.

What happens to a departing employee's email?

Usually I convert their mailbox to a shared mailbox, which doesn't need a paid license, and give access to whoever takes over. Their OneDrive files are handed over before the account is removed. Nothing gets deleted by accident.

Can you just be my Microsoft 365 person?

For planned recurring work, like monthly account changes and periodic security reviews, ask about Scheduled Support & Maintenance on the IT help page. It's a custom quote for work at agreed times, not a 24/7 help desk.

Get a fixed quote

Tell me what you need. I'll reply within one business day, and the first 15-minute call is free.